Activate your account
Overview
After you create your account with 2Checkout, you need to request the activation of your live account by completing a form and providing information that will help us verify the business and identity of the individuals involved in your business.
Your activation request will be analyzed manually by 2Checkout’s Underwriting team and it is a mandatory step before you can start selling. Do make sure you check your email for any requests you may get from 2Checkout that are needed to finish the activation process.
Activate your 2Checkout account
Start activation
Activate your 2Checkout account by clicking on the Start activation button.
Upon clicking Start activation you'll be prompted with an application form that you need to fill out to provide information about your business.
All application fields are mandatory. It will take about 5–10 minutes to complete the form. If you don’t have all the information at hand, you can save the application and continue later.
Make sure you have the following documents ready to upload during the application process:
A company registration document (chamber of commerce extract or articles of incorporation)
A valid passport or official identity card (not a driver’s license) of the person signing the contract and of shareholders who directly or indirectly have 10% or more of the shares or voting rights. (Note that the MRZ code needs to be clearly visible.)
Fill in the application form
After hitting the Start activation button, you'll need to fill out the activation form in order to be able to sell with us.
Before you start filling out the form, you'll be prompted with a page that:
informs you about your pricing plan
states the purpose of the form
explains the activation process
Once you click Next, you can see all the required info and also how to fill out the form.
About your business
Tell us the basics of your business.
Let us know what is the Trade name of your business. This can be your business registered name or your full name as seen in your National ID if your business is not registered yet. The name of your business will be displayed to your customers during checkout.
Select the Business type for your company from the drop-down list:
Individual or Sole proprietorship – your business is unincorporated and you are the only person responsible and liable for all your company’s profit and debts
Partnership – your company’s profit and debts are owned and/or shared by two or more individuals
Private corporation – your company’s shares are not publicly traded and are held by a small number of stockholders (shareholders)
Public corporation – your company’s shares are publicly traded and are held by a large number of stockholders (shareholders)
Limited Liability Corporation (LLC)
Non-profit – your company serves the public interest and runs charitable activities or is raising funds from the public
Other
If you select the business type as Individual, you need to add your personal details (date of birth, ID number as printed on your national identification documents, such as ID-card, passport or residents permit, and your phone number), and your fiscal address details (country, city, address, ZIP/postal code). In the unlikely event that we need to contact you, a phone number is our preferred alternative to email. Verifone will not spam you.
If you select any of the other business types, you need to provide the company registration date (date when your business was established) and the Registered business address (country, city, address, ZIP/postal code). The company address cannot be from a Virtual Box or a P.O. Box.
Click Next to continue with the Financial details of your business. Verifone needs this information to assess your company financially from a risk standpoint. You need to provide the following details:
Company Registration ID
Tax registration number – Same with company registration ID in some cases. Depending on your country, the tax registration can have different names (Tax ID in USA, VAT in EU, GST in India, etc.). The Tax or Value Added Tax number (VAT) is issued by the Tax Office at the moment of registration of the business. You can provide your Tax or Employer Identification Number, or, in case you use your Social Security Number for business tax purposes, you can provide that instead.
Annual online transacted volumes (in US dollars) – for start-ups with no processing history, we recommend entering $10,000 - $30,000 or less, unless you have some special circumstances around your launch. Otherwise, use your current processing statements as a guide.
Average order value (in US dollars)
Chargeback rate for the past 12 months and an estimation for the next 12 months
Click Next to provide details about the Stakeholders. To be compliant with financial regulations and anti-money-laundering laws, 2Checkout is required to know the identity of the individuals who substantially control or own your company. Click Add stakeholder to provide details either about yourself and/or about any beneficiary having 10% or more voting rights, shares, or other direct or indirect control in your company.
First name
Last name
Stakeholder type – Owner/Legal representative or both
Role – The position/role the stakeholder has within your company.
Ownership share – Share percentage that the stakeholder has in the company.
Email
Phone
Country
City
Address
ZIP/Postal code
Date of birth
National identification number – This is your national identification number and depending on your country it can have different names. This will be used for identity verification and soft credit check that will not affect your credit score.
About your products
Tell us more about the products and services you provide. The information helps verify and understand what your customers will receive.
You need to add information about:
Product or services category:
Online services – Selling access to online services without physical or digital delivery, e.g., hosting or access to educational content
Digital goods/software – Selling digitally deliverable goods, such as software licenses or downloadable files
Offline services – Offline services such as yoga classes
Have you processed online transactions before for this type of business?
Product access instruction for review:
Verifone needs access to your product to understand what you sell and to test for compliance. For common product types, access can mean:
Username & password (for SaaS products)
Download URL + username & password and license key if applicable (for downloadable products)
Your business must operate within the permitted use of Verifone services outlined in the Acceptable Use Policy.
Account settings
Select the payout method you would like Verifone to use for issuing your transfers. Possible values:
Wire Transfer – requires bank information such as bank name, city, currency, and bank account number
PayPal – requires a payout currency and PayPal address
Payoneer – requires a payout currency and a Payoneer ID. You can apply for a 2Checkout MasterCard powered by Payoneer from your Merchant Control Panel.
Documents
After saving your account settings you can upload the necessary documents to prove your identity.
Accepted formats: .docx, .jpg, .png, .pdf, and .gif (<10MB).
Valid government-issued ID – ID card or passport. Ensure the uploaded file includes your photo.
Valid proof of address – Name, full residential address, and date of issue should appear. Utility bills and bank statements must be no older than 3 months.
Business documents:
Company ownership documents – Certified Certificate of Incorporation or equivalent registration document
Tax identification documents – For Europe, TIN or relevant documentation; for the United States, SSN/TIN/PTIN or relevant documentation.
Valid proof of address – electricity or telephone bill that states your name, full residential address, and date of issue (not older than 3 months).
You can also upload any other valid and relevant documents that help prove your identity and company ownership.
Summary
Once you upload the required documents and before hitting Submit, review your application form and update/edit missing or incorrect information highlighted in red.
Application review process
After filling in your information, submit the application for review. If there are any empty fields or missing information, you will not be able to click the Submit button.
Once submitted, Verifone's Underwriting team will review your application and will contact you if additional details are needed or to notify you about the resolution.
If additional information is required:
You will receive an email notification
The first activation step on your Dashboard will display the message “Action required"
You can update your request and provide the additional information requested by Verifone's underwriting team by clicking Add required information
Upon submitting the required information, your Dashboard will display messages that your application is "In review", and you can view it by clicking View application.
Sign the contract and go live!
By submitting the application for review you acknowledge and accept the Terms and Conditions and Services Agreement that will become your binding contract as soon as the application is approved by Verifone's underwriting team.
Once your application is approved, your account is live and can be used for real transactions. Verifone strongly recommends testing your integration one last time before publishing buying links and starting to process live payments.
Your Dashboard will continue to display sample data until you process your first real transaction.
Want to sell worldwide? Learn how Verifone can help with over 45 payment methods and 100 display and billing currencies.
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