Cookie Management in the Merchant Control Panel

Overview

A cookie is a small text file that a website places on a user’s computer (including smartphones, tablets, or other connected devices) to store information about the user’s activity. Throughout the world, regulating entities see cookies as a “persistent identifier”, thus falling under the rules applied to protect Internet users' personal information.

Regulatory entities:

For California – CCPA
For EU – GDPR, ePrivacy Directive, Cookies and other tracking technologies
National regulations (per country) on privacy and protection of personal information

Availability

All merchants have access to the Merchant Control Panel. Consequently, all of them will be seeing the cookie consent displayed (in one form or another, depending on where they are located when they access the portal — see details below).

For merchants in California (USA), the European Union, and the rest of the world (ROW), 2Checkout uses three types of cookies:

Security (mandatory) - These cookies help protect merchants' data available during and after logging into their 2Checkout account and cannot be disabled.
Preference (optional) - These cookies are used to remember customers’ choices during navigation through their 2Checkout accounts, such as pagination selection or list types.
Statistics (optional) - These cookies help 2Checkout understand the merchants' interaction with their Merchant Control Panel so that our system can identify issues and continuously improve the overall experience merchants have. Data is collected and reported anonymously.

2Checkout collects consent upon the merchants' first access in the Merchant Control Panel through a link at the bottom of the landing page, where the user can:

Accept all cookies — This will check all the above 3 types of cookies (Security, Preference, Statistics)
Customize settings / Do not sell my info (for California users only) — This will enable the user to check any cookies other than the mandatory ones
Access the 2Checkout cookie policy

For US users with unidentified state locations, 2Checkout will display the rules applied for California users. For ROW users with an unidentified location, 2Checkout will display the rules applied for EU users.

The Cookie module will be displayed differently depending on merchants' locations.

Cookie module displayed for merchants in the European Union

By clicking on the Customize settings button, the user will be prompted with a separate window where they can choose their preferred settings.

Once the merchant performs an action on the Cookie Settings link in the footer, this will not be shown during any other subsequent accessing of the portal (for a one-year period). A link to Cookie settings will be available (bottom right corner), where the user will be able to change options for the optional types of cookies at any time. After one year, the merchant will be once again prompted to collect consent for the placed cookies.

For merchants in California, the cookie module will display the Do not sell my information button. Once merchants click on it they will be prompted with the Cookies Management Center window, where they can enable their preferred cookies.