# Automatic billing canceled

Use the variables in the list below to customize the **Automatic billing canceled** shopper email according to your needs. Check the 'Mandatory' column to see the variables that are required in your customized version of the e-mail.

| **Variable name**               | **Description**                                            | **Test value**                                                                                                     | **Mandatory** |
| ------------------------------- | ---------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------ | ------------- |
| ALLOW\_MYACCOUNT\_PROMO         | Include or exclude myAccount information in the email body | 1                                                                                                                  | No            |
| AVANGATE\_LOGO                  | Avangate logo URL                                          | [https://secure.avangate.com/images/e...endor\_logo.png](https://secure.avangate.com/images/email/vendor_logo.png) | Yes           |
| BASE\_URL                       | Merchant's full host                                       | [https://secure.avangate.com](https://secure.avangate.com/)                                                        | No            |
| BUSINESS\_COMPANY               | Avangate company name                                      | Avangate                                                                                                           | No            |
| BUSINESS\_SUPEMAIL              | Avangate support email address                             | <support@avangate.com>                                                                                             | No            |
| COMMERCIALNAME                  | Merchant's commercial name                                 | \[Software Company Name]                                                                                           | No            |
| ENCRYPTED\_MERCHANT\_CODE       | Encrypted merchant code                                    | 0                                                                                                                  | No            |
| FIRSTNAME                       | Shopper's first name used on the billing information       | \[John                                                                                                             | No            |
| LANGUAGE                        | Order language (abbreviated) selected by shopper           | en                                                                                                                 | No            |
| LASTNAME                        | Shopper's last name used on the billing information        | Doe]                                                                                                               | No            |
| PRODNAME                        | Product name                                               | \[Test product name]                                                                                               | Yes           |
| PRODUCTS\[index1].LICENSE\_TYPE | Type of purchased subscription                             | 0                                                                                                                  | No            |
| SUBSCRIPTION\_EXPIRATION\_DATE  | Subscription expiration date.                              | 2020-04-20                                                                                                         | No            |
| TECHEMAIL                       | Merchant support email address                             | <support@software-company-website.com>                                                                             | No            |
| TECHPHONE                       | Merchant support phone number                              | \[888-xxx-xxxx]                                                                                                    | No            |
| USER\_EMAIL                     | Email address used by shopper to login/signup to myAccount | <example@customer-email.com>                                                                                       | No            |
| WEBSITE                         | Website where the shopper placed the order                 | [http://www.software-company-website.com](http://www.software-company-website.com/)                                | No            |


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