Electronic delivery
Use the variables in the list below to customize the Electronic delivery shopper email according to your needs. Check the "Mandatory" column to see the variables that are required in your customized version of the e-mail.
ADDITIONAL_PRODUCT_INFO
Additional product-level fulfillment information set in the Avangate Control Panel
Additional delivery information for this product.
No
ADDRESS2
Second section of the billing address
0
No
ALLOW_MYACCOUNT_PROMO
Include or exclude myAccount information in the email body
1
No
ATTACHMENT
Indicates whether or not you configured the product keys to be sent as an email attachment. Possible values: TRUE if the email contains an attachment FALSE if the email doesn't contain an attachment
1
No
AUTO_RENEWAL
Indicates whether or not the shopper has enabled automatic renewal on the subscription
1
No
AVANGATE_ACTED_AS_RESELLER
This is mandatory content you need to keep in your emails, given Avangate acts as Reseller / Merchant of Record for online purchases on your website.
Avangate has processed your order as the authorized reseller of #merchant commercial name.
Yes
AVANGATE_COMPANY_NAME
Avangate company name
Avangate
No
AVANGATE_SUPPORT_PHONE
Avangate support phone
+31 88 0000008
No
AVANGATE_SUPPORT_PHONE_US
Avangate US hotline number
+1 (650) 963-5701 / (888) 247-1614
No
BOLETO_SLIP_URL
URL pointing to Boleto slip
0
No
BUSINESS_COMPANY
Avangate company name
Avangate
No
BUSINESS_HOTLINE
Avangate support phone
+31 88 0000008
No
BUSINESS_HOTLINEUS
* Avangate support phone for US
+1 (650) 963-5701 / (888) 247-1614
No
CODES
Product keys to be delivered to the shopper. Each item of the array has two values: key and description
0
No
CODES[index1].description
Product key description.
Key description
No
CODES[index1].key
Product key.
123-ABC-1key-example
No
COMMERCIALNAME
Merchant's commercial name
[Software Company Name]
No
COMPANY
Shopper's company name used on the billing information
Customer company
No
CURRENCY
Order billing currency
0
No
CURRENCY_ORIGINAL
Original order currency (applicable to refunds)
0
No
DISPLAY_MY_ACCOUNT_INFO
Include or exclude myAccount information in the email body
1
No
DOWNLOAD_INSURANCE
Indicates whether or not the purchase includes Download Insurance Service. Possible values TRUE FALSE
0
No
DOWNLOAD_LINK_DELIVERY
Indicates whether or not a download link is available. Possible values: TRUE FALSE
1
No
Shopper email address used on the delivery information. If no delivery information is available, the billing information is used.
No
ENCRYPTED_MERCHANT_CODE
Encrypted merchant code
0
No
FIRSTNAME
Shopper's first name used on the delivery information
[John
No
FIRST_NAME_DELIVERY
Shopper's first name used on the delivery information
John
No
GATEWAY_ERROR_MESSAGE
Reason why the transaction failed. (e.g. Invalid card, insufficient funds)
Error processing the card transaction. The card account has not been debited. Card data is invalid or incomplete.
No
HAS_RENEWAL_PRODUCTS
Flag that indicates whether at least one product has renewal settings
0
No
HOTLINE_NUMBERS
Array of attributes for Avangate hotline numbers
0
No
IS_RENEWAL
Flag that indicates whether at least one product has renewal settings
0
No
LANGUAGE
Order language (abbreviated) selected by shopper
en
No
LASTNAME
Shopper's last name used on the delivery information
Doe]
No
LAST_NAME_DELIVERY
Shopper's last name used on the delivery information
Doe
No
LICENCECODE
The subscription reference
FGXYZ1234
No
MERCHANT_CITY
Merchant's city
0
No
MERCHANT_COMMERCIAL_NAME
Merchant's commercial name
[Software Company Name]
No
MERCHANT_COMPANY_NAME
Merchant's company name
0
No
MERCHANT_STREET
Merchant's street name
0
No
MERCHANT_SUPPORT_PHONE
Merchant support phone number
[888-xxx-xxxx]
No
MOREINFO
Additional product-level fulfillment information set in the Avangate Control Panel
Additional delivery information for this product.
No
MY_ACCOUNT_LOGIN_TOKEN
Token assigned to the shopper in order to access myAccount
xxxxxxxxxxxx
No
MY_ACCOUNT_LOGIN_URL
Avangate myAccount login/sign-up URL
secure.sofware-company-website.com/myaccount/?lang=en
Yes
NAMES_OF_PRODUCTS
Names of all products in the order, comma separated
0
No
ORDERTOTAL
Total order price
0
No
ORDER_ADDITIONAL_FIELDS_TEXT
The order additional field names configured in the Avangate Control Panel
0
No
ORDER_ADDITIONAL_FIELDS_VALUE
The order additional field values filled in by the shopper
0
No
ADDRESS1
First section of the billing address
0
No
ORDER_AMOUNT
Total order price
0
No
ORDER_AMOUNT_ORIGINAL
Original order value (applicable to refunds)
0
No
ORDER_DATE
Order placement date
42563.96863
Yes
ORDER_DATE_STANDARD_FORMAT
Standard format used for the order placement date
0
No
ORDER_FLOW
Purchase flow used to place the order
0
No
ORDER_REFERENCE_NUMBER
Order reference number
[9xxxxxx]
Yes
ORDER_STATUS
Order status
0
No
PAYABLE_TO
Payee name (applicable to wire transfer)
0
No
PAYMENT_TYPE_INFO
English payment method name. Includes last four card digits (if applicable).
0
No
PRODUCT
Product data
0
No
PRODUCT.CODE
Product code
0
No
PRODUCT.CODES
Product keys to be delivered to the shopper. Each item of the array has two values: key and description
0
No
PRODUCT.HAS_CODES_ATTACHED
Indicates whether or not you configured the product keys to be sent as an email attachment. Possible values: TRUE if the email contains an attachment FALSE if the email doesn't contain an attachment
1
No
PRODUCT.HAS_DOWNLOAD_LINK
Indicates whether or not a download link is available. Possible values: TRUE FALSE
1
No
PRODUCT.ID
Product ID number
4682814
No
PRODUCT.INFO
Additional product information defined by merchant when generating buy links
0
No
PRODUCT.NAME
Product name
Product Name
No
PRODUCT.NUMBER_OF_DELIVERED_PRODUCTS
Number of distinct products to be delivered to the shopper
2
No
PRODUCT.PRODUCT_OPTIONS
Product pricing options configured in the Avangate Control Panel
0
No
PRODUCT.PRODUCT_OPTIONS[index1].OptionText
Product pricing option name
option 1
No
PRODUCT.QUANTITY
Purchased product quantity
1
No
PRODUCTCODE
Product code
0
No
PRODUCTID
Product ID number
4682814
No
PRODUCTNAME
Product name
[Product Name]
No
PRODUCTQTY
Purchased product quantity
1
No
PRODUCTS[index1].LICENSE_TYPE
Type of purchased subscription
0
No
PRODUCTS[index1].SHORT_DESCRIPTION
Short product description
0
No
PRODUCTS_DATA[index1].IdProduct
Product ID number
0
No
PRODUCTS_DATA[index1].PRODUCT_SHORT_DESCRIPTION
Short product description
0
No
PRODUCTS_NO
Number of products in cart
0
No
PRODUCT_INFO
Additional product information defined by merchant when generating buy links
0
No
PRODUCT_OPTIONS
Product pricing options configured in the Avangate Control Panel
0
No
REFNO
Order reference number
[9xxxxxx]
No
RETRYLINK
Payment retry link
0
No
RETRY_LINK
Payment retry link
0
No
SELLERCITY
Merchant's city
0
No
SELLERCOMPANY
Merchant's commercial name
0
No
SELLERCOUNTRY
Merchant's country
0
No
SELLERSTREET
Merchant's street name
0
No
SELLERZIP
Mechant's zip code
0
No
SHOPPER_ADDRESS_1_DELIVERY
First section of the delivery address
0
No
SHOPPER_ADDRESS_2_DELIVERY
Second section of the delivery address
0
No
SHOPPER_COMPANY_DELIVERY
Shopper company name used on the delivery information. If no delivery information is available. no company name is displayed.
Customer company
No
SHOPPER_EMAIL_ADDRESS_DELIVERY
Shopper email address used on the delivery information. If no delivery information is available. the billing information is used.
No
TECHPHONE
Merchant support phone number
[888-xxx-xxxx]
No
TO_BE_DELIVERED
Number of distinct products to be delivered to the shopper
2
No
UPLOADLINK
File upload link
0
No
UPLOAD_LINK
File upload link
0
No
USER_TOKEN
Shopper token for Avangate myAccount access
xxxxxxxxxxxx
No
WEBSITE
Website where the shopper placed the order
0
No
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