Manual renewal reminder
Use the variables in the list below to customize the Manual renewal reminder shopper email according to your needs. Check the "Mandatory" column to see the variables that are required in your customized version of the e-mail.
ADDITIONAL_PRODUCT_INFO
Additional product-level fulfillment information set in the Avangate Control Panel
0
No
ALLOW_MYACCOUNT_PROMO
Include or exclude myAccount information in the email body
0
No
AUTO_RENEWAL
Indicates whether or not the shopper has enabled automatic renewal on the subscription
1
No
AUTO_RENEWAL_DAYS_LEFT
Indicates the number of days left until date of first attempt for automatic renewal
0
No
AVANGATE_COMPANY_NAME
Avangate company name
Avangate
No
AVANGATE_SUPPORT_PHONE
Avangate support phone
0
No
AVANGATE_SUPPORT_PHONE_US
Avangate US hotline number
0
No
BASE_URL
Merchant's full host
0
No
BUSINESS_COMPANY
Avangate company name
Avangate
No
BUSINESS_HOTLINE
Avangate support phone
0
No
BUSINESS_HOTLINEUS
Avangate US hotline number
0
No
BUY_NOW_LINK
Short version of renewal buy link (prefilled with shopper information)
No
BUY_NOW_LINK_RAW
Renewal link prefilled with shopper information (long version)
0
No
CANCEL_RENEWAL_LINK
Shopper unsubscribe link
0
No
CARD_EXPIRED
Indicates whether the payment card associated to the subscription will expire during the current billing cycle
0
No
COMMERCIALNAME
Merchant's commercial name
Software Company Name
No
COUNTRY
Shopper's country used on the billing information
USA
No
COUPON_DISCOUNT
Indicates the value of the discount (either the percentage or the fixed amount)
40
No
COUPON_DISCOUNT_CURRENCY
Indicates the 3-letter code for the currency in which the discount was set
0
No
COUPON_DISCOUNT_TYPE
Indicates whether the discount is PERCENT or FIXED
PERCENT
No
CURRENCY
Order billing currency
USD
No
DISPLAY_MY_ACCOUNT_INFO
Include or exclude myAccount information in the email body
1
No
Shopper email address used on the delivery information. If no delivery information is available, the billing information is used.
No
ENCRYPTED_MERCHANT_CODE
Encrypted merchant code
0
No
EXPIRATIONDATE
Subscription expiration date
42292
No
EXPIRED
Indicates whether the subscription is active or past due/expired. Possible values: TRUE (for active subscriptions).
0
No
EXTERNAL_CUSTOMER_REFERENCE
Unique customer identifier assigned to each customer by a vendor's system. This identifier allows the vendor support team to quickly retrieve customer details, transaction history, and account information.
Alphanumeric string
No
FIRSTNAME
Shopper's first name used on the billing information
John
No
FIRST_NAME_BILLING
Shopper's first name used on the billing information
John
No
HOTLINE_NUMBERS
Array of attributes for Avangate hotline numbers
0
No
HOTLINE_NUMBERS.NG_PHONE[index1].HotlineName
Countries where Avangate support information is available.
0
No
IS_IMPORTED_SUBSCRIPTION
Indicates whether the subscription has been imported into Avangate system.
0
No
IS_SUBSCRIPTION_EXPIRED
Indicates whether the subscription is active or not.
0
No
IS_SUBSCRIPTION_EXPIRED_OR_PASTDUE
Indicates whether the subscription is active or past due/expired. Possible values: TRUE (for active subscriptions), FALSE (for past due/expired subscriptions).
0
No
LASTNAME
Shopper's last name used on the billing information
Doe
No
LAST_NAME_BILLING
Shopper's last name used on the billing information
Doe
No
LICENCECODE
Subscription reference number
0
No
MERCHANT_COMMERCIAL_NAME
Merchant's commercial name
Some company
No
MERCHANT_SUPPORT_PHONE
Merchant support phone number
788112233
No
MOREINFO
Additional product-level fulfillment information set in the Avangate Control Panel
0
No
MYACCOUNT_URL
URL for myAccount. To the BASE_URL we add /myaccount/
No
MYACCOUNT_URL_UPDATE_CC
URL for updating credit card information in myAccount
0
No
MY_ACCOUNT_LOGIN_EMAIL
Email address used by shopper to login/signup to myAccount
No
MY_ACCOUNT_LOGIN_URL
Avangate myAccount login/sign-up URL
Yes
MY_ACCOUNT_URL
URL for myAccount. To the BASE_URL we add /myaccount/
No
MY_ACCOUNT_URL_UPDATE_CC
URL for updating credit card information in myAccount
0
No
NUMBER_OF_DAYS_UNTIL_EXPIRATION
Number of days left until subscription expiration
5
No
OLD_PRODUCT_ADDITIONAL_INFO
Additional fulfillment information set in the Avangate Control Panel on a product level
0
No
OLD_PRODUCT_NAME
Name of the old product (that will be renewed to a different version as per settings in your Control Panel).
Old product name
No
OLD_PRODUCT_GROUP_CODE
The Product Group Code of the product currently on the subscription.
No
OLD_PRODUCT_GROUP_NAME
The Product Group Name of the product currently on the subscription.
No
ORDER_DATE
Order placement date
40544
No
ORDER_DATE_STANDARD_FORMAT
Standard format used for the order placement date
42292
No
ORDER_NUMBER
Indicates the reference number of the initial order that generated the subscription.
[9xxxxx]
No
ORDER_STATUS
Order status
0
No
ORIGINAL_ORDER_REFERENCE_NUMBER
Indicates the reference number of the initial order that generated the licence
[9xxxxx]
No
PRODUCTID
Product ID number
0
No
PRODUCT_EXTRA
0
0
No
PRODUCT_NAME
The name of the renewal product
Software Product Name
No
PRODUCT_NAME_OLD
Name of the old product (that will be renewed to a different version as per settings in your Control Panel).
Software Product Name Old
No
RENEWAL_BUY_NOW_LINK
Short version of renewal buy link (prefilled with shopper information).
Yes
RENEWAL_COUPON
Shows the coupon code of the discount (if the product has a renewal promotion assigned).
1
No
RENEWAL_INTERVAL
Indicates the length of a billing cycle in number of days/months (as defined for the renewed product).
6
No
RENEWAL_INTERVAL_METRIC
Indicates whether the renewal interval is defined in months or days.
0
No
RENEWAL_PRICE
The next renewal price of the renewal product.
29.95
No
RENEWAL_PRODUCT_NAME
The name of the renewal product.
Product name
Yes
RENEWAL_PRODUCT_RENEWAL_PRICE
The next renewal price of the renewal product.
19.95
Yes
RENEWAL_PRODUCT_RENEWAL_PRICE_OLD
The catalog next renewal price (before discount).
30.99
No
RENEWAL_PRODUCT_GROUP_CODE
The Product Group Code of the product that the subscription will be renewing.
No
RENEWAL_PRODUCT_GROUP_NAME
The Product Group Name of the product that the subscription will be renewing.
No
RENEWAL_PROMOTION_DATA
Information related to the renewal promotion assigned to the product
0
No
RENEWAL_PROMOTION_DATA.Currency
Currency of the renewal promotion
USD
No
RENEWAL_PROMOTION_DATA.Discount
Discount value applied to renewals
30
No
RENEWAL_PROMOTION_DATA.DiscountType
Type of renewal discount (percentage or fixed)
PERCENT
No
RETRYLINK
Payment retry link
0
No
RETRY_LINK
Payment retry link
0
No
SHOPPER_COMPANY_BILLING
Shopper's company name used on the billing information.
User company
No
SHOPPER_EMAIL_ADDRESS_BILLING
Shopper's email address used on the billing information.
No
STARTDATE
Indicates the date when the subscription was purchased.
40544
No
SUBSCRIPTION_AUTO_RENEWAL
Indicates whether or not the shopper has enabled automatic renewal on the subscription
1
No
SUBSCRIPTION_EXPIRATION_DATE
Indicates the date when the subscription expires
42292
No
SUBSCRIPTION_PURCHASE_DATE
Indicates the date when the subscription was purchased
40544
No
SUBSCRIPTION_REFERENCE_NUMBER
Subscription reference number
0
No
TECHPHONE
Merchant support phone number
888-xxx-xxxx
No
UNSUBSCRIBE_LINK
Shopper unsubscribe link
0
No
UPLOADLINK
File upload link
0
No
UPLOAD_LINK
File upload link
0
No
USER_EMAIL
Email address used by shopper to login/signup to myAccount
0
No
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