Payment failed (offline payment methods)
Use the variables in the list below to customize the Payment failed (offline payment methods) shopper email according to your needs.
Check the 'Mandatory' column to see the variables that are required in your customized version of the e-mail.
BANKACCOUNT
2Checkout bank account
[NLXXABNAXXXXXXXXXX (IBAN)]
No
BANKIBAN
2Checkout bank IBAN
ABNANL2XXX
No
BANKNAME
2Checkout bank name
ABN AMRO Bank Amsterdam
No
BANKROUTINGNUMBER
2Checkout bank routing number
0
No
BANKSWIFT
2Checkout bank swift code
ABNANL2XXX
No
BOLETO_SLIP_URL
URL pointing to Boleto slip
0
No
BUSINESS_COMPANY
2Checkout company name
2Checkout
Yes
BUSINESS_HOTLINE
2Checkout support phone
0
No
BUSINESS_HOTLINEUS
2Checkout US hotline number
0
No
CURRENCY
Order billing currency
USD]
Yes
CURRENCY_ORIGINAL
Original order currency (applicable to refunds)
0
No
ENCRYPTED_MERCHANT_CODE
Encrypted merchant code
0
No
FIRSTNAME
Shopper's first name used on the delivery information
[John
No
GATEWAY_ERROR_MESSAGE
Reason why the transaction failed. (e.g. Invalid card, insufficient funds)
Error processing the card transaction. The card account has not been debited. Card data is invalid or incomplete.
No
GENERALTOTAL
Total order price
[56.50
Yes
HAS_RENEWAL_PRODUCTS
Flag that indicates whether at least one product has renewal settings
0
No
HOTLINE_NUMBERS
0
0
No
IS_RENEWAL
Flag that indicates whether at least one product has renewal settings
0
No
LASTNAME
Shopper's last name used on the delivery information
Doe]
No
MYACCOUNT_URL_UPDATE_CC
URL for updating credit card information in myAccount
0
No
MY_ACCOUNT_URL_UPDATE_CC
URL for updating credit card information in myAccount
0
No
NAMES_OF_PRODUCTS
Names of all products in the order, comma-separated
0
No
ORDERDATE
Order placement date
[2011-01-01]
Yes
ORDER_AMOUNT_ORIGINAL
Original order value (applicable to refunds)
0
No
ORDER_DATE_STANDARD_FORMAT
The standard format used for the order placement date
0
No
ORDER_FLOW
Purchase flow used to place the order
0
No
ORDER_STATUS
Order status
0
No
PAYABLE_TO
Payee name (applicable to wire transfer)
0
No
PAYMENT_REFERENCE
Payment reference for wire transfer
0
No
PAYMENT_TYPE_INFO
English payment method name. Includes last four card digits (if applicable).
0
No
PAYTYPE
Identification number for the payment method selected during the ordering process.
0
No
PRODUCTS
0
0
No
PRODUCTS[index1].BILLING_CYCLE
Indicates how many renewals have been successfully performed so far (on the subscription)
11
No
PRODUCTS[index1].CODE
Product code.
P_CODE
No
PRODUCTS[index1].DISCOUNT
Product discount value per product line
[2.00
No
PRODUCTS[index1].INFO
Additional product information defined by the merchant when generating buy links.
[Product info 1]
No
PRODUCTS[index1].LICENSE_TYPE
Type of purchased subscription
0
No
PRODUCTS[index1].PCODE
Product code.
[P_CODE_1]
No
PRODUCTS[index1].PID
Product ID number
1001
No
PRODUCTS[index1].PNAME
Product name
[Test product name 1]
No
PRODUCTS[index1].PRICE
Product unit price
[20.00
No
PRODUCTS[index1].PRODUCT_OPTIONS[index2]
0
0
No
PRODUCTS[index1].PRODUCT_OPTIONS[index2].OptionText
Ignore internal var.
0
No
PRODUCTS[index1].PROMONAME
Name of the promotion applied to the product
[Some promotion]
No
PRODUCTS[index1].QUANTITY
Purchased product quantity
[2]
No
PRODUCTS[index1].SHORT_DESCRIPTION
Short product description
0
No
PRODUCTS[index1].SKU
Product SKU
SKU1234
No
PRODUCTS[index1].TOTAL
Total gross price per product line (before applying discounts)
[45.60
No
PRODUCTS[index1].VAT
VAT/Sales tax value per product line
[3.80
No
PRODUCTS_DATA[index1].IdProduct
Product ID number
0
No
PRODUCTS_DATA[index1].PRODUCT_SHORT_DESCRIPTION
Short product description
0
No
PRODUCTS_NO
Number of products in the cart.
0
No
QR_CODE_SRC
The QR code URL to be used for payments with bank/wire transfer
0
No
REFNO
Order reference number
[9xxxxx]
Yes
RETRY_LINK
Payment retry link
0
No
SELLERCOMPANY
Merchant's company name
[Software Company Name]
No
TOTALEQUIV
The order amount converted to all the merchant's currencies
0
No
UNSUBSCRIBE_LINK
Shopper unsubscribe link
0
No
UPLOADLINK
File upload link
0
No
UPLOAD_LINK
File upload link
0
No
Last updated
Was this helpful?