Purchase order status change
Use the variables in the list below to customize the Purchase order status change shopper email according to your needs. Check the 'Mandatory' column to see the variables that are required in your customized version of the e-mail.
ALLOW_MYACCOUNT_PROMO
Include or exclude myAccount information in the email body
1
No
BANKACCOUNT
Avangate bank account
[NLXXABNAXXXXXXXXXX (IBAN)]
No
BANKNAME
Avangate bank name
ABN AMRO Bank Amsterdam
No
BANKSWIFT
Avangate bank swift code
ABNANL2XXX
No
BUSINESS_COMPANY
Avangate company name
Avangate
Yes
BUSINESS_HOTLINE
Avangate support phone
0
No
BUSINESS_HOTLINEUS
Avangate US hotline number
0
No
BUSINESS_OPEMAIL
Avangate operational email address
0
No
BUSINESS_OPFAX
Avangate operational fax number
0
No
BUSINESS_SUPEMAIL
Avangate support email address
0
No
COMMERCIALNAME
Merchant's commercial name
0
Yes
CURRENCY_ORIGINAL
Original order currency (applicable to refunds)
0
No
DELIVERABILITY
Order delivery status
0
No
ENCRYPTED_MERCHANT_CODE
Encrypted merchant code
0
No
EXTRA_INFO
0
0
No
FIRSTNAME
Shopper's first name used on the delivery information
John
No
GATEWAY_ERROR_MESSAGE
Reason why the transaction failed. (e.g. Invalid card, insufficient funds)
Error processing the card transaction. The card account has not been debited. Card data is invalid or incomplete.
No
HAS_RENEWAL_PRODUCTS
Flag that indicates whether at least one product has renewal settings
0
No
HOTLINE_NUMBERS
0
0
No
HOTLINE_NUMBERS.NG_PHONE[index1].HotlineName
Countries where Avangate support information is available
0
No
HOTLINE_NUMBERS.NG_PHONE[index1].HotlineValue
Avangate phone number(s) for shopper support
0
No
IS_RENEWAL
Flag that indicates whether at least one product has renewal settings
0
No
LANGUAGE
Order language (abbreviated) selected by shopper
en
No
LASTNAME
Shopper's last name used on the delivery information
Doe
No
NAMES_OF_PRODUCTS
Names of all products in the order, comma separated
0
No
ORDERDATE
Order placement date
10/9/2019
No
ORDER_AMOUNT_ORIGINAL
Original order value (applicable to refunds)
10/9/2019
No
ORDER_DATE_STANDARD_FORMAT
Standard format used for the order placement date
0
No
ORDER_FLOW
Purchase flow used to place the order
0
No
ORDER_STATUS
Order status
0
No
PAYABLE_TO
Payee name (applicable to wire transfer)
0
No
PAYMENT_TYPE_INFO
English payment method name. Includes last four card digits (if applicable).
0
No
PO_STATUS
Status of the Purchase Order
0
Yes
PRODUCTS
0
0
No
PRODUCTS[index1].LICENSE_TYPE
Type of purchased subscription
0
No
PRODUCTS[index1].PNAME
Product name
0
No
PRODUCTS[index1].SHORT_DESCRIPTION
Short product description
0
No
PRODUCTS_DATA[index1].IdProduct
Product ID number
0
No
PRODUCTS_DATA[index1].PRODUCT_SHORT_DESCRIPTION
Short product description
0
No
PRODUCTS_NO
Number of products in cart
0
No
REFNO
Order reference number
9xxxxxx
Yes
RETRYLINK
Payment retry link
0
No
RETRY_LINK
Payment retry link
0
No
SHOPPER_REFERENCE_NUMBER
Shopper reference number
PO12345
No
UPLOADLINK
File upload link
0
No
UPLOAD_LINK
File upload link
0
No
USER_TOKEN
Shopper token for Avangate myAccount access
0
No
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