# Purchase order status change

Use the variables in the list below to customize the **Purchase order status change** shopper email according to your needs. Check the 'Mandatory' column to see the variables that are required in your customized version of the e-mail.

| Variable name                                       | Description                                                                  | Test Value                                                                                                                                                                                | Mandatory |
| --------------------------------------------------- | ---------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------- |
| ALLOW\_MYACCOUNT\_PROMO                             | Include or exclude myAccount information in the email body                   | 1                                                                                                                                                                                         | No        |
| AVANGATE\_LOGO                                      | Avangate logo URL                                                            | [https://secure.avangate.com/images/e...endor\_logo.png](https://secure.avangate.com/images/email/vendor_logo.png)                                                                        | Yes       |
| BANKACCOUNT                                         | Avangate bank account                                                        | \[NLXXABNAXXXXXXXXXX (IBAN)]                                                                                                                                                              | No        |
| BANKNAME                                            | Avangate bank name                                                           | ABN AMRO Bank Amsterdam                                                                                                                                                                   | No        |
| BANKSWIFT                                           | Avangate bank swift code                                                     | ABNANL2XXX                                                                                                                                                                                | No        |
| BASE\_URL                                           | Merchant's full host                                                         | [https://secure.avangate.com](https://secure.avangate.com/)                                                                                                                               | No        |
| BUSINESS\_COMPANY                                   | Avangate company name                                                        | Avangate                                                                                                                                                                                  | Yes       |
| BUSINESS\_HOTLINE                                   | Avangate support phone                                                       | 0                                                                                                                                                                                         | No        |
| BUSINESS\_HOTLINEUS                                 | Avangate US hotline number                                                   | 0                                                                                                                                                                                         | No        |
| BUSINESS\_OPEMAIL                                   | Avangate operational email address                                           | 0                                                                                                                                                                                         | No        |
| BUSINESS\_OPFAX                                     | Avangate operational fax number                                              | 0                                                                                                                                                                                         | No        |
| BUSINESS\_SUPEMAIL                                  | Avangate support email address                                               | 0                                                                                                                                                                                         | No        |
| COMMERCIALNAME                                      | Merchant's commercial name                                                   | 0                                                                                                                                                                                         | Yes       |
| CURRENCY\_ORIGINAL                                  | Original order currency (applicable to refunds)                              | 0                                                                                                                                                                                         | No        |
| DELIVERABILITY                                      | Order delivery status                                                        | 0                                                                                                                                                                                         | No        |
| ENCRYPTED\_MERCHANT\_CODE                           | Encrypted merchant code                                                      | 0                                                                                                                                                                                         | No        |
| EXTRA\_INFO                                         | 0                                                                            | 0                                                                                                                                                                                         | No        |
| FIRSTNAME                                           | Shopper's first name used on the delivery information                        | John                                                                                                                                                                                      | No        |
| GATEWAY\_ERROR\_CODE                                | Gateway error code                                                           | <p>GW\_PROCESSING\_ERROR<br>See the full <a href="https://verifone.cloud/docs/2checkout/Documentation/11Emails/Email_variables/Gateway-Error-Code-Values">list of Possible Values</a></p> | No        |
| GATEWAY\_ERROR\_MESSAGE                             | Reason why the transaction failed. (e.g. Invalid card, insufficient funds)   | Error processing the card transaction. The card account has not been debited. Card data is invalid or incomplete.                                                                         | No        |
| HAS\_RENEWAL\_PRODUCTS                              | Flag that indicates whether at least one product has renewal settings        | 0                                                                                                                                                                                         | No        |
| HOTLINE\_NUMBERS                                    | 0                                                                            | 0                                                                                                                                                                                         | No        |
| HOTLINE\_NUMBERS.NG\_PHONE\[index1].HotlineName     | Countries where Avangate support information is available                    | 0                                                                                                                                                                                         | No        |
| HOTLINE\_NUMBERS.NG\_PHONE\[index1].HotlineValue    | Avangate phone number(s) for shopper support                                 | 0                                                                                                                                                                                         | No        |
| IS\_RENEWAL                                         | Flag that indicates whether at least one product has renewal settings        | 0                                                                                                                                                                                         | No        |
| LANGUAGE                                            | Order language (abbreviated) selected by shopper                             | en                                                                                                                                                                                        | No        |
| LASTNAME                                            | Shopper's last name used on the delivery information                         | Doe                                                                                                                                                                                       | No        |
| NAMES\_OF\_PRODUCTS                                 | Names of all products in the order, comma separated                          | 0                                                                                                                                                                                         | No        |
| ORDERDATE                                           | Order placement date                                                         | 10/9/2019                                                                                                                                                                                 | No        |
| ORDER\_AMOUNT\_ORIGINAL                             | Original order value (applicable to refunds)                                 | 10/9/2019                                                                                                                                                                                 | No        |
| ORDER\_DATE\_STANDARD\_FORMAT                       | Standard format used for the order placement date                            | 0                                                                                                                                                                                         | No        |
| ORDER\_FLOW                                         | Purchase flow used to place the order                                        | 0                                                                                                                                                                                         | No        |
| ORDER\_STATUS                                       | Order status                                                                 | 0                                                                                                                                                                                         | No        |
| PAYABLE\_TO                                         | Payee name (applicable to wire transfer)                                     | 0                                                                                                                                                                                         | No        |
| PAYMENT\_TYPE\_INFO                                 | English payment method name. Includes last four card digits (if applicable). | 0                                                                                                                                                                                         | No        |
| PO\_STATUS                                          | Status of the Purchase Order                                                 | 0                                                                                                                                                                                         | Yes       |
| PRODUCTS                                            | 0                                                                            | 0                                                                                                                                                                                         | No        |
| PRODUCTS\[index1].LICENSE\_TYPE                     | Type of purchased subscription                                               | 0                                                                                                                                                                                         | No        |
| PRODUCTS\[index1].PNAME                             | Product name                                                                 | 0                                                                                                                                                                                         | No        |
| PRODUCTS\[index1].SHORT\_DESCRIPTION                | Short product description                                                    | 0                                                                                                                                                                                         | No        |
| PRODUCTS\_DATA\[index1].IdProduct                   | Product ID number                                                            | 0                                                                                                                                                                                         | No        |
| PRODUCTS\_DATA\[index1].PRODUCT\_SHORT\_DESCRIPTION | Short product description                                                    | 0                                                                                                                                                                                         | No        |
| PRODUCTS\_NO                                        | Number of products in cart                                                   | 0                                                                                                                                                                                         | No        |
| REFNO                                               | Order reference number                                                       | 9xxxxxx                                                                                                                                                                                   | Yes       |
| RETRYLINK                                           | Payment retry link                                                           | 0                                                                                                                                                                                         | No        |
| RETRY\_LINK                                         | Payment retry link                                                           | 0                                                                                                                                                                                         | No        |
| SHOPPER\_REFERENCE\_NUMBER                          | Shopper reference number                                                     | PO12345                                                                                                                                                                                   | No        |
| UPLOADLINK                                          | File upload link                                                             | 0                                                                                                                                                                                         | No        |
| UPLOAD\_LINK                                        | File upload link                                                             | 0                                                                                                                                                                                         | No        |
| USER\_EMAIL                                         | Email address used by shopper to login/signup to myAccount                   | <example@customer-email.com>                                                                                                                                                              | No        |
| USER\_TOKEN                                         | Shopper token for Avangate myAccount access                                  | 0                                                                                                                                                                                         | No        |
| WEBSITE                                             | Website where the shopper placed the order                                   | [http://www.software-company-website.com](http://www.software-company-website.com/)                                                                                                       | Yes       |


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