Recurring payment failed (instant payment methods)
Use the variables in the list below to customize the Recurring payment failed (instant payment methods) shopper email according to your needs.
Check the Mandatory column to see the variables that are required in your customized version of the e-mail.
2CHECKOUT_RESELLER_ROLE
This is mandatory content you need to keep in your emails, given 2Checkout acts as Reseller/Merchant of Record for online purchases on your website.
2Checkout acts as authorized reseller of #Merchant commercial name online products and services.
Yes
BUSINESS_COMPANY
2Checkout company name
2Checkout
No
BUSINESS_FAX
2Checkout fax number
+1 (650) 963-5701
No
BUSINESS_HOTLINE
2Checkout support phone
0
No
BUSINESS_HOTLINEUS
2Checkout US hotline number
0
No
BUSINESS_OPEMAIL
2Checkout operational email address
0
No
BUSINESS_OPFAX
2Checkout operational fax number
0
No
CARD_LAST_DIGITS
Last 4 digits of the card used to perform the payment
0
No
COMMERCIALNAME
Merchant's commercial name
[Software Company Name]
CURRENCY
Order billing currency
EUR
Yes
CURRENCY_ORIGINAL
Original order currency (applicable to refunds)
0
No
DISPLAY_MY_ACCOUNT_INFO
Include or exclude myAccount information in the email body
1
No
ENCRYPTED_MERCHANT_CODE
Encrypted merchant code
FGTH45HG
No
FIRSTNAME
Shopper's first name used on the billing information
First
No
FIRST_NAME_BILLING
Shopper's first name used on the billing information
John
No
GATEWAY_ERROR_CODE
Gateway error code
GW_PROCESSING_ERROR
No
GATEWAY_ERROR_MESSAGE
Reason why the transaction failed. (e.g. Invalid card, insufficient funds)
Error processing the card transaction. The card account has not been debited. Card data is invalid or incomplete.
No
GENERALTOTAL
Total order price
23
No
HAS_RENEWAL_PRODUCTS
Flag that indicates whether at least one product has renewal settings
0
No
HOTLINE_NUMBERS
0
0
No
IS_CONVERSION_FROM_TRIAL
Flag that states if the current order comes from a trial conversion
0
No
IS_RENEWAL
Flag that indicates whether at least one product has renewal settings
0
No
IS_TRIAL_RENEWAL
Flag that states if the current order comes from a trial conversion
0
No
LASTNAME
Shopper's last name used on the billing information
Last
No
LAST_NAME_BILLING
Shopper's last name used on the billing information
Doe
No
MERCHANT_COMMERCIAL_NAME
Merchant's commercial name
Software Company Name
No
MYACCOUNT_URL_UPDATE_CC
URL for updating credit card information in myAccount
0
No
MY_ACCOUNT_LOGIN_URL
2Checkout myAccount login/sign-up URL
secure.sofware-company-website.com/myaccount/?lang=en
Yes
MY_ACCOUNT_URL_UPDATE_CC
URL for updating credit card information in myAccount
No
NAMES_OF_PRODUCTS
Names of all products in the order, comma-separated
Product name
Yes
ORDERDATE
Order placement date
41641
No
ORDER_AMOUNT_ORIGINAL
Original order value (applicable to refunds)
0
No
ORDER_DATE
Order placement date
42563
No
ORDER_DATE_STANDARD_FORMAT
Standard format used for the order placement date
0
Yes
ORDER_FLOW
Purchase flow used to place the order
0
No
ORDER_REFERENCE_NUMBER
Order reference number
9xxxxxx
Yes
ORDER_STATUS
Order status
0
No
PAYABLE_TO
Payee name (applicable to wire transfer)
0
No
PAYMENT_METHOD
English name for the payment method used
Visa/MasterCard/Eurocard
Yes
PAYMENT_TYPE_INFO
English payment method name. Includes last four card digits (if applicable).
0
No
PAYMETHOD
The English name for the payment method used
0
No
PAYTYPE
Identification number for the payment method selected during the ordering process
5
No
PRODUCTS
0
0
No
PRODUCTS[index1].BILLING_CYCLE
Indicates how many renewals have been successfully performed so far (on the subscription)
11
No
PRODUCTS[index1].DISCOUNT
Product discount value per product line
2
No
PRODUCTS[index1].INFO
Additional product information defined by the merchant when generating buy links
[Product name info]
No
PRODUCTS[index1].LICENSE_TYPE
Type of purchased subscription
TRIAL
No
PRODUCTS[index1].NAME
Product name
Product name
No
PRODUCTS[index1].PCODE
Product code.
2016
No
PRODUCTS[index1].PID
Product ID number
4572431
No
PRODUCTS[index1].PNAME
Product name
Product name
No
PRODUCTS[index1].PRICE
Product unit price
20
No
PRODUCTS[index1].PRODUCT_OPTIONS
0
0
No
PRODUCTS[index1].PRODUCT_OPTIONS[index2].OptionText
Ignore internal var.
0
No
PRODUCTS[index1].PROMONAME
Name of the promotion applied to the product
[Some promotion]
No
PRODUCTS[index1].QUANTITY
Purchased product quantity
[1]
No
PRODUCTS[index1].SHORT_DESCRIPTION
Short product description
0
No
PRODUCTS[index1].SUBSCRIPTION_EXPIRATION_DATE
Subscription expiration date
42594
No
PRODUCTS[index1].TOTAL
Total gross price per product line (before applying discounts)
23,00
No
PRODUCTS[index1].VAT
VAT/Sales tax value per product line
5
No
PRODUCTS_DATA[index1].IdProduct
Product ID number
0
No
PRODUCTS_DATA[index1].PRODUCT_SHORT_DESCRIPTION
Short product description
0
No
PRODUCTS_LIST
Products data.
Product name
No
PRODUCTS_NO
Number of products in the cart
1
No
QR_CODE_SRC
The QR code URL to be used for payments with bank/wire transfer
0
No
REFNO
Order reference number
[9xxxxx]
No
RETRY_LINK
Payment retry link
0
Yes
SELLERCOMPANY
Merchant's company name
0
No
TOTALEQUIV
The order amount converted to all the merchant's currencies
0
No
UNSUBSCRIBE_LINK
Shopper unsubscribe link
0
No
UPLOADLINK
File upload link
0
No
UPLOAD_LINK
File upload link
0
No
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