> For the complete documentation index, see [llms.txt](https://docs.2checkout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.2checkout.com/resources/video-tutorials/how-to-activate-lead-management-for-unfinished-payments.md).

# How to activate Lead Management for unfinished payments

Last updated: 19-Feb-2020

Watch this tutorial to find out how to activate the Lead Management functionality for unfinished payments from your Merchant Control Panel.

{% embed url="<https://www.youtube.com/watch?v=n0nD0HneLto>" %}

Need help?

{% hint style="info" %}
Do you have a question? If you didn’t find the answer you are looking for in our documentation, you can contact our [Support](https://verifone.cloud/support) teams for more information. If you have a technical issue or question, please contact us. We are happy to help.
{% endhint %}

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