For the complete documentation index, see llms.txt. This page is also available as Markdown.

Upgrade orders

Through upgrade orders, your shoppers can update their subscriptions by changing their product or by selecting a different quantity or pricing option for their existing product.

Availability

ConvertPlus upgrade orders are available only to 2Checkout merchants that have activated ConvertPlus in their accounts, for subscriptions that were initially purchased through ConvertPlus / Inline cart templates. Contact 2Checkout for activation.

After the upgrade options are set up for a product, shoppers can access the upgrade order links in the following ways:

  1. Self service, by using the Upgrade button available next to their subscription in ther 2Checkout myAccount shopper support portal.

  2. By using an upgrade link available in Control Panel on the subscription page or custom built by you and made available to the shopper (in an email campaign, inside your product, via direct email / chat, etc).

1

The upgrade option is preselected in the buy link and the shopper lands on the Upgrade checkout.

Link example:

https://secure.2checkout.com/checkout/upgrade?merchant=MERCHANT_CODE&subscription=SUBSCRIPTION_REFERENCE&prod=PRODUCT_CODE

Landing page: Upgrade checkout

Upgrade option preselected and included in the Upgrade link
Upgrade option preselected and included in the Upgrade checkout

2

Two or more upgrade options included

Shoppers will land on the Upgrade page, where they will need to choose from one of the displayed option.

Link example:

https://secure.2checkout.com/checkout/upgrade?merchant=MERCHANT_CODE&subscription=SUBSCRIPTION_REFERENCE&prod=PRODUCT_CODE1%3BPRODUCT_CODE2

Landing page: Upgrade page

3

All upgrade options displayed

The shopper will land either on the Upgrade checkout, if only one upgrade product is set up or on the Upgrade page, if more than 1 upgrade option is set up on the product associated with the initial subscriptionn.

Link example:

https://secure.2checkout.com/checkout/upgrade?merchant=MERCHANT_CODE&subscription=SUBSCRIPTION_REFERENCE

Landing page: Upgrade page or Upgrade checkout

Upgrade orders parameters

Here is a list of relevant parameters that might be useful to add in the Upgrade order link, to the base Upgrade URL on ConvertPlus.

Base URL

https://secure.2checkout.com/checkout/upgrade?
Parameter
Required
Description

merchant

Required

Your merchant code to identify your account.

subscription

Required

Identifies the subscription that is being upgraded. Can be lifetime or recurring.

prod

Optional

Adds a product as an upgrade option to the link (needs to be set up as a valida upgrade option for the initial product).

Use separator %3B between 2 products e.g.

prod=PRODUCT_CODE1%3BPRODUCT_CODE2

opt

Optional

Preselects the specified pricing option group&option for the selected product. e.g. opt=gr1:val1. Works only with preselected product (1 product per link). See more on this parameter.

tpl

Optional

Checkout template code. Defaults to the template ID used in the previous order for the subscription.

qty

Optional

The quantity of the product offered as upgrade offer. Defaults to the minimum quantity set per product.

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