For the complete documentation index, see llms.txt. This page is also available as Markdown.

Disable a subscription

Use the cancelSubscription method to disable an active subscription. 2Checkout disables the subscription immediately and no longer performs any recurring billing actions.

Request parameters

Parameter
Type / Description

sessionID

Required (string) Session identifier, the output of the Login method. Include sessionID into all your requests. 2Checkout throws an exception if the values are incorrect. The sessionID expires in 10 minutes.

SubscriptionReference

Required (string) Unique, system-generated subscription identifier.

ChurnReasons

Array Possible values for this field are:

  • CHURN_REASON_NOT_SATISFIED_PRODUCT

  • CHURN_REASON_ENABLED_BY_MISTAKE

  • CHURN_REASON_PREFER_MANUAL

  • CHURN_REASON_ALREADY_RENEWED

  • CHURN_REASON_DONT_NEED

  • CHURN_REASON_WANT_PAUSE

  • CHURN_REASON_COVID

  • CHURN_REASON_HIGH_PRICE

  • CHURN_REASON_NOT_SATISFIED_SUPPORT

  • CHURN_REASON_EXTRAORDINARY

  • CHURN_REASON_OTHER

ChurnReasonOther

String This field should have a value only if the ChurnReasons has the CHURN_REASON_EXTRAORDINARY or CHURN_REASON_OTHER values.

Request sample

<?php

require ('PATH_TO_AUTH');

$subscriptionReference = 'YOUR_SUBSCRIPTION_REFERENCE';

try {
    $disableSubscription = $client->cancelSubscription($sessionID, $subscriptionReference);
}
catch (SoapFault $e) {
    echo "disableSubscription: " . $e->getMessage();
    exit;
}
var_dump("disableSubscription", $disableSubscription);

Response parameters

Type
Description

Boolean

true or false depending on whether the call resulted in success or not.

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